1. How to
2. When I pay for order?
You will need to pay for your order upon placing order.
3. Which is total amount I need to pay?
You will need to pay product cost and shipping cost. Your shipping cost will be calculated based on your shipping address.
4. Payment safety
Our payment system is certified by top security company so you have no risk when you make a payment through our gateway.
5. Reach support team
6. Refund and Cancellation
Buyers: Purchasing of Custom goods
Payment: If you purchase any merchandise through our Service, you will be required to provide us information regarding your credit card or other payment instrument. You represent and warrant to us that such information is true and that you are authorized to use the payment instrument. You will be responsible for all taxes associated with your purchase of merchandise through the Service.
Loss and Cancellation: Title and risk of loss for all merchandise ordered by you will pass to you on our delivery to the shipping carrier. We reserve the right to cancel any order for any merchandise for any reason.
Returns: You acknowledge and agree that goods produced by us for you are bespoke, custom-made goods. Other than where goods are faulty, you have no right to cancel any order or return any goods and all orders are final.
Waiver: Your purchase of an item using the our Service constitutes a waiver of any and all intellectual property, proprietary, personal, and privacy claims relating to that purchase.
If you have a request for refund or Cancellation, please leave us a ticket here. Our support team will contact you within 24 hours to solve your request.
7. When will I receive my item?
Orders shipped within the U.S. will arrive 10-21 days after the campaign ends. Orders shipped outside of the U.S. will arrive 21-25 days after the campaign ends. Haven't received your item yet?