Frequently Asked Questions

1. What is the shipping cost?

2. How long will it take to ship my order?

3. Size Guide

4. What is the status of my order?

5. My orders is past the estimated delivery time.

6. Why is my tracking information not working?

Please note that tracking information updates once the order has left our facility and has been picked up and scanned by the postal courier.

If you placed your order over 21 days ago and your tracking information is still not available please contact customer support here.

Be sure to have your order number and email that was used to make the purchase when contacting our support.

7. Changes to order.

8. Order cancellation.

9. Refund or Exchange.

10. Didn't Receive Confirmation Email.

11. How do I contact customer support?

12. What's product material?

Usefull Links

Order Status

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